Frequently asked questions
Is this software or a hosted service?
No. These are downloadable files: printable sheets, logs and editable workbooks. Nothing is hosted for you and nothing needs a login to use once you have the file.
Which files can I download today?
The Monthly Vendor Scorecard Sheet and the Vendor Comparison Matrix Worksheet are ready to download from My Downloads straight after checkout. Other products show Preparing, check back soon, until their files are ready.
Do the tools work for any size of business?
They are written for general use, from a sole trader with three suppliers to an office with thirty. Where a column does not apply, leave it blank.
Do you tell me which vendor to choose?
No. The sheets give you a consistent way to record your own scores and compare your own quotes. The decision stays with you.
Can my team share one purchase?
A purchase is licensed to your organization. You may edit and print the files for your own use, but you may not resell or share the files themselves.
How do I print them?
Printable products are laid out for letter-size paper and black-and-white printers, so any office printer works.
What if a file does not open the way the product page says?
Email us with your order number and we will fix it or refund you within 30 days.
How will I receive my purchase?
No shipping. Instant digital delivery after payment.
What is your refund policy?
Refunds are available within 30 days from the date you receive your purchase. To request one, email support@velnoravendormanagementhub.com. Written requests can be sent to: BelainRetail Inc, 4711 34th St. N. Suite F, St. Petersburg, FL 33714.
Is this a one-time purchase?
Yes. Every order is a one-time payment, no subscription or recurring charges.
What will appear on my card statement?
Charges appear as VelnoraVendorManagemen.
Is there a limit on quantity?
Digital items can be purchased once per order.
How do I reach customer service?
Email support@velnoravendormanagementhub.com. We are available Monday–Friday 9:00 AM–5:00 PM CT.
Who can buy from this site?
Purchases are open to customers in the United States who are 18 or older.
Need more help? Contact us.